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Legitimate salespeople including Southwestern Company student dealers will:
- Identify themselves immediately, and have a photo ID in sight
- Identify the products they are selling and the name of their product provider
- Possess a solicitation permit (if required)
- Have the product or a sample in their possession
- Will not use high-pressure sales tactics
- Respect a consumer's privacy
- Respect a consumer's right to end the sales call at any time
- Explain verbally and in writing the cancellation policy which Federal law states as a three-day cooling-off period
- Leave two copies of the receipt
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